DELIVERY POLICY
For UK deliveries, we aim to deliver all orders within 3 -4 working days. Where items are made to order, we aim to deliver within 7 - 10 working days. Please note we are currently unable to deliver to Northern Ireland, Europe or the USA.
Delivery within a 5 mile radius of our studio is offered free of charge. If you require free local delivery please contact us prior to ordering for a discount code.
To guarantee delivery before Christmas Eve please order before 10th February. As products are produced in small batches to maintain the quality we cannot guarantee Christmas delivery's beyond this date.
RETURN POLICY
We want you to be delighted with your purchase but if, for any reason you are not, you can return any item within 30 days of receipt providing that the products have not been used, are complete, and in perfect condition with the original packaging.
Refunds will be processed on receipt of the return. Refunds will be made to the card which was used to make the purchase. We are not able to refund any postage charges.
Your statutory rights are not affected.
PAYMENT METHOD
We accept payment via Paypal or Card. Sorry, but we are currently unable to accept cash or cheques.
TRADE ENQUIRIES
If you are interested in stocking our products please contact trade(at)wye-wicks.co.uk